旅行人山荘・掲示板
皆様のご感想やコメントなどをお待ちしています。
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または「宿泊予約」ページから、お願いたします。
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ご了承のほどお願いいたします。
Reservation of spa and transfer (Reservation no. 139473657337)
Hi,
I reserved a room on 27 Nov 2017. My flight will be arrived to Kagoshima City around 15:05pm.
I will take a bus from airport to 丸美 at 15:37 pm or 15:57 pm, it depends on whether the flight would be delay or not. So I would like to reserve a transfer from 丸美 bus stop to your hotel at 16:14 pm or 16:44 pm. When I arrive to Kagoshima City, I will contact you by email first.
And I would also like to reserve 赤松之湯 in the morning on 28 Nov 2017.
Thanks
Joyce
こんにちは
12月28日17時
貸切露天風呂:赤松の湯を予約は良いですか?
確認メールはよろしくおねがいします
my booking no. is A008405750
waiting for your reply, thank you
お問い合わせ頂き誠にありがとうございます。
ms bobo chan様のメールに、ご予約確認と露天風呂の案内をお送り致します。
よろしくお願い致します。
Hi, I have made a booking with rakuten travel, the number is RYa0774rr5.
I have two questions:
1. I wonder if the volcano eruption affects my booking?
2. I would like to add two set of kids meal , but I didn’t pay for it in my booking. Can I add on when I arrive?
Many thanks
Joanna
Sorry I missed your reply for others on question 1. The eruption shouldn’t be a problem. Thx.
Please let me know if the booking of 2 adults 2 kids thru rakuten is valid. My booking is from 30th Oct to 1st Nov 2017. Arigato 🙂
Thank you for your inquiry.
There is no problem affecting the volcanic eruption. It is as usual.
We can arrange your child’s meal. Child cuisine is 2376 yen per person. Payment should be made upon checkout. Please contact us if you would like to arrange children’s dishes. How old are your children? Are adults male and female? I am waiting for your reply.
thanks for your prompt reply.
Child’s meal: please arrange 2 sets , one is a 4 yr old girl, the other is 3 yr old boy.
Adults: one male, one female.
Can I have your hotel booking number or confirmation?
I only have the rakuten one. I am not sure whether it is confirmed or not. Arigato 🙂
Thank you for your reply.
I confirmed your reservation.
I have another question for you.
Please send me your reservation date and reservation name to the hotel’s e-mail.
yoyaku @ ryokojin / com
I will reply to you as soon as your e-mail arrives.
The address was wrong.
The correct address is
yoyaku@ryokojin.com
I am waiting for your e-mail.
Hi
We made conversation in agoda message box before. However the message box cannot show your provided email address. Could you please contact me via my email. Thank you.
Thank you for your inquiry.
Please send your reservation date and reservation name to the hotel’s email.
yoyaku@ryokojin.com
旅行人山荘へ
2017/10/06ご宿を予約したの譚泳恩です。予約番号はA009229538です。
幾つ伺いたいことがあるですが、
丸尾溫泉バス停までに送迎は付きますか。有料の場合なら料金も教えてお願い致します。
また貸し切れ温泉はここで予約できますか。それとも着いてから直接フロントへ予約しますか。
何卒、よろしくお願いいたします。
and i was trying to email via https://ryokojin.com/guest-board/contact-us for informations, but it keeps loading and avalible to send the message out, please reply to my email thank you!!!!!!
Thank you for your inquiry.
We reply by e-mail so please check there.
Thank you.
Hi, I have booked your hotel next week,d ue to volcano eruption, is that still open normally? Does the road to your hotel blocked and the places at Kirishima still open normally?
Thanks
Thank you for your inquiry.
The eruption is big news, but it is far away from the hotel.
The effect of the eruption is only 3km from the crater.
There is nothing in that range.
All hotels, roads and transportation are operated normally.
Please do not worry, come to the hotel.
Thank you.
Hi, I’ve made reservation on 25-DEC-2017. I would like to update the number of guest and want to know how much to pay in additional.
Additional guests in the same room:
2 x Kids : 1 x 小学生 [7 years old], 1 x 小児(食事のみ)[3 years old
I’ve tried send the enquiry in https://ryokojin.com/guest-board/contact-us, but it keeps loading and no message can be sent. Please reply to my email, Thanks!
Thank you for your message.
The eruption is big news, but it is far away from the hotel.
The effect of the eruption is only 3km from the crater.
There is nothing in that range.
All hotels, roads and transportation are operated normally.
Please do not worry, come to the hotel.
Thank you.
謝謝回覆,安心多了,當日必定到訪。
你好,本人將會10月24日入住酒店,請問新燃岳有否影響酒店?安全嗎?很擔心,請回覆
11月14日から九州旅行を計画しています。火山活動が心配です。旅行人山荘さんに泊まること、楽しみにしていますが、大丈夫ですか?
京 様
お問い合わせ頂きありがとうございます。
新燃岳の活動についてはご心配の事と思います。現在のところ降灰は当館とは反対の方向に降っているようです。
当館を含む霧島温泉地区は、平常通り営業しております。
ご予約は今からされますか? 何かご質問等ありましたら当館メール yoyaku@ryokojin.com にご連絡下さい。
お返事ありがとうございます。すでに予約済みです。キャンセルして違う方面に行こうか?悩んでいました。通常営業されてるなら、大丈夫ですね。楽しみにしています
京 様
ご予約ありがとうございます。
当館メール yoyaku@ryokojin.com にご予約名をお教え下さい。
当館よりご予約内容の確認をさせて頂きます。
よろしくお願い致します。